Terms of Service

By creating an account or using Parallelo, you agree to these Terms of Service ("Terms"). If you are using Parallelo on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, do not use the service.

Parallelo is a project management platform for mixed teams — engineers, designers, and PMs. It provides kanban-style boards, track and cycle management, team observability, and Slack integration.

We reserve the right to add, modify, or discontinue features at any time. We will provide reasonable notice for material changes that affect existing functionality.

Each user account belongs to one person. You are responsible for maintaining the security of your credentials and for all activity that occurs under your account.

Workspaces are multi-user environments. The workspace owner is responsible for managing member access and roles. Parallelo enforces role-based access (Owner, Admin, Member) but cannot adjudicate disputes between workspace members — those are your team's responsibility.

You may belong to multiple workspaces. Each workspace is isolated: data from one workspace is never accessible to members of another.

You must not use Parallelo to:

• Violate any applicable law or regulation.
• Upload or transmit malware, viruses, or any harmful code.
• Attempt to gain unauthorised access to another user's account or workspace.
• Reverse-engineer, decompile, or extract source code from the service.
• Use automated means to scrape, crawl, or extract data from the service at scale.
• Impersonate another person or organisation.
• Transmit content that is unlawful, defamatory, or infringes third-party intellectual property.

Violation of this section may result in suspension or termination of your account without notice.

Your content. You retain ownership of all content you create in Parallelo — tickets, comments, attachments, and workspace data. By using the service, you grant Parallelo a limited licence to store and process that content solely to deliver the service to you.

Our IP. Parallelo, its logo, and the software underlying the service are owned by us. These Terms do not grant you any rights to our trademarks, brand assets, or proprietary technology beyond what is necessary to use the service.

Our Privacy Policy describes how we collect, use, and protect your data. By using Parallelo, you agree to that policy.

We do not sell your data to third parties. Analytics are collected only with your explicit cookie consent and can be withdrawn at any time.

When you connect a Slack workspace, you authorise Parallelo to send messages and receive events on behalf of your Slack workspace, subject to the permissions you grant during the OAuth flow. You are responsible for ensuring your use of the Slack integration complies with Slack's Terms of Service.

Disconnecting the Slack integration stops all notifications and event processing immediately. Your Parallelo data is unaffected.

We aim to keep Parallelo available at all times but do not guarantee uninterrupted access. The service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We will make reasonable efforts to notify you of planned maintenance in advance. We are not liable for losses caused by downtime, data loss, or service interruptions.

To the maximum extent permitted by law, Parallelo is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service, including loss of data, loss of revenue, or loss of business, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of the service is limited to the amount you paid us in the three months preceding the claim, or £50 (whichever is greater).

By you. You may delete your account at any time from Settings. Workspace owners may delete their workspace, which begins a 30-day soft-delete period before permanent removal.

By us. We may suspend or terminate your access if you breach these Terms, if we are required to do so by law, or if we discontinue the service. We will provide reasonable notice where possible.

Upon termination, your right to use the service ends immediately. Sections 5, 9, and 11 survive termination.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local law requires otherwise.

We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. The updated Terms will be posted on this page with a revised effective date.

Continuing to use Parallelo after the effective date of any update constitutes acceptance of the revised Terms.

Parallelo
Email: legal@parallelo.app